IT support, security and devices
for everyday business.
Everyday IT is mostly habits: backups that work, accounts that are protected, networks that are planned and devices that are looked after. These guides cover security basics, power cuts, office networks, laptops and repairs, and the ongoing care a website or system needs.
Our IT support and security
services.
Each service has its own page with what is included and common questions.
Networks, Hardware & IT Support
LAN and Wi-Fi setup, hardware upgrades, OS installations, repairs and data recovery enquiries for homes and businesses.
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Maintenance & Support
Updates, fixes, security patching and monitoring for your website, application and systems under an agreed support plan.
View service25 guides on
IT support and security.
Repair or replace? How to decide what to do with a slow or broken laptop
Slow, cracked or not holding a charge? A repair or upgrade is often the better buy. How to decide, which repairs are worth it and what to do first.
Load shedding and your business: an IT checklist
Keep your router, computers, tills and data safe through power cuts: what to put on backup power, what to leave off and how to protect your files.
RAM and SSD upgrades: what to check before you buy
Check the memory type, free slots and drive connector before you buy. How RAM and an SSD can speed up a slow laptop or PC, and what to back up first.
How often should you back up your website?
Back up in proportion to how often your site changes, keep copies somewhere else, and test a restore at least once. A backup you never tested is a guess.
What website maintenance includes, and why it is not optional
Maintenance keeps a site secure, fast and current: updates, backups, monitoring, fixes and small content changes, each on a regular schedule.
A simple disaster recovery plan for a small business
What to do when systems fail: decide what matters most, how long you can be down, where the backups are and who does what, then practise it once.
Protecting servers, routers and tills from load shedding
Power cuts damage equipment and lose work. A UPS for the right devices, safe shutdowns and a plan for the router keep a small office running.
Fixing Wi-Fi coverage in a small office
Dead spots and slow Wi-Fi usually come from one router in the wrong place. Position, wired access points and sensible settings fix most offices.
Password managers and two factor authentication in plain English
Two habits stop most account takeovers: a password manager that gives every account a strong unique password, and a second step when you sign in.
Phishing: how to train staff to spot it
Phishing emails and messages trick people into giving away logins or money. The warning signs and a simple routine for checking before you click.
A new employee IT onboarding checklist
What to prepare before a new starter arrives and what to remove when they leave: accounts, devices, access and training, so the first day works.
When to repair and when to replace a business laptop
Age, repair cost, speed and software support decide the answer. A simple rule of thumb, plus the cheap upgrades that often buy years.
Laptop battery care: how to make it last
Heat and constant full charging wear batteries out. A few habits slow the decline, and the signs show when a battery replacement is cheaper than a new laptop.
Why your computer is slow, and what actually fixes it
Most slow computers need a solid state drive, more memory or a clean up, not a replacement. The common causes and the order to try the fixes.
Lost files? The first steps for data recovery
What you do in the first minutes decides whether files can be recovered. Stop using the device, do not repair it yourself and call a technician.
What happens after a software launch
Launch is the start, not the end. Bug fixes, updates, security patches, hosting and small improvements all continue, and need a plan and a budget.
Technical debt explained for business owners
Technical debt is the hidden cost of shortcuts in software. How it builds up, how to spot it and why paying it down is part of keeping a system healthy.
The 3-2-1 backup rule explained
Three copies, on two kinds of storage, with one away from the office. Why this simple rule protects against theft, fire, ransomware and mistakes.
Uptime monitoring: know your website is down before customers do
A monitor checks your website every few minutes and alerts you when it fails. What to monitor, who to alert and what to do when the alert comes.
Managing staff access to business systems
Who can see what, and who removes access when someone leaves? A simple access plan: roles, individual logins, regular reviews and a leaver checklist.
Do you need a VPN for your small business?
A VPN protects traffic on untrusted networks and gives staff safe access to office systems. When it helps, when it does not and what to use instead.
Ransomware protection for small business
Ransomware locks your files and demands payment. How it arrives, how to reduce the risk with updates, backups and training, and what to do if it happens.
Setting up a small office network
A reliable office network starts with good planning: internet line, router, cabling, Wi-Fi, a separate guest network and a note of how it is all connected.
How to choose a business laptop
Match the laptop to the work: processor, memory, storage, screen, battery, build and warranty. What matters for office work, design and travel.
Managing company devices and software licences
Keep a simple register of devices, software and who has them. It saves money, prevents surprises and makes leavers and repairs easy to handle.
What is the single most useful security habit?
A password manager with two factor sign in on important accounts stops most account takeovers.
How often should I test my backups?
At least twice a year, by restoring a real file or system to a test location. A backup you have never restored is a guess.
Talk to us about your project.
Tell us what you need and we email you a detailed quote, usually within one business day.