Networks, Hardware & IT Support
LAN and Wi-Fi setup, hardware upgrades, OS installations, repairs and data recovery enquiries for homes and businesses.
How we approach
IT support.
Alongside software and cloud work, we support the networks and devices people rely on every day. That covers LAN and WAN setup, Wi-Fi improvements, hardware upgrades, operating system installations, desktop and laptop repairs, peripherals, maintenance and data recovery enquiries. On-site work depends on your location, so contact us to confirm availability in your area.
Talk to us about IT supportNetworks, Hardware & IT Support
capabilities.
Typical work we deliver. Your final scope is agreed with you in writing before we start.
- 01
LAN, WAN and Wi-Fi setup and optimisation
- 02
Hardware upgrades and new machine setup
- 03
Operating system installation and configuration
- 04
Desktop and laptop repairs and maintenance
- 05
Data recovery enquiries and backup advice
The results
we work towards.
Computers that are up to date and running well
One contact for everyday IT problems
These are intended outcomes. Priorities and measures are agreed for each project.
Do you come on site?
On-site support depends on where you are. Contact us with your location and we will confirm whether we can visit or help remotely.
Can you recover data from a damaged drive?
Tell us what happened to the drive. We will assess whether recovery is possible and explain the options before any work starts.
Can you help me choose computer parts?
Yes. We can check compatibility and recommend components, and you can browse parts through the Real Tech Solutions Express Store.
Often combined
with this.
Maintenance & Support
Updates, fixes, security patching and monitoring for your website, application and systems under an agreed support plan.
View serviceCloud & DevOps
AWS environments, CI/CD pipelines, infrastructure as code and monitoring so releases are predictable and systems stay visible.
View serviceDesign & Digital Services
Brand identities, graphic design, UI/UX design, marketing materials, animation and mobile app design.
View servicePlanning a IT support project?
Tell us what you need. We aim to reply within one business day with next steps.
