Questions and
straight answers.

Web development, SaaS engineering, cloud and DevOps, automation and AI, technical consulting, maintenance and support, networks, hardware and IT support, and design and digital services. We also run an online Express Store for computer hardware and accessories.

We are based in South Africa and work with individuals, businesses and organisations in South Africa and in other countries. Software, cloud, AI and consulting work is delivered remotely, so location is not a barrier.

Yes. Share what you have, what is getting in the way and what you would like to improve. We can recommend a review, targeted improvements or a broader rebuild.

Send us a message through the contact form, WhatsApp, email or phone with your goals, current setup and preferred timing. We discuss the need and a sensible starting point before agreeing the scope.

Yes. Maintenance and support are scoped around your system. Coverage, response targets and any after-hours support are agreed in a support plan.

Our consulting service covers technical strategy, architecture, performance and technology roadmaps. We weigh your goals, budget, current tools and future needs when comparing options.

Cost depends on scope. After a short conversation about what you need, we provide a written scope and quote so you know what is included before work starts.

Yes. Send us the current site and tell us what is not working, whether that is speed, design, enquiries or how hard it is to update. We can recommend targeted improvements or a full rebuild.

Yes. We build e-commerce storefronts with product catalogues, carts and checkout integrations, and we can connect them to payment providers and the tools you already use.

Where you need it, we set up a content management system and walk your team through it at handover, so routine changes do not need a developer.

Every site we build includes technical SEO foundations: clean page structure, page titles and descriptions, structured data, a sitemap and fast loading. Ongoing content and marketing work can be scoped separately.

Yes. We usually recommend starting with the smallest version that real users can test, then adding features in planned phases once you have feedback.

It means one platform serves many customer organisations while keeping each one's data and users separate. We design the data model and access rules for this from the start when your product needs it.

Yes. We build APIs and integrations so your platform can exchange data with accounting, CRM, payment and other business systems.

Our main focus is Amazon Web Services (AWS). If you already use another provider, tell us and we will confirm what we can support.

Yes. We assess the current setup, plan the migration in stages and agree a rollback plan before anything changes in production.

We review how resources are sized and used and recommend changes. Savings depend on your current setup, so we report findings before making changes.

Yes. We build assistants that answer from your own approved content, collect enquiry details and hand conversations to your team, rather than giving generic answers.

We scope what data each tool can access, which providers process it and where review steps are needed, and we document these choices with you before anything goes live.

Usually the ones that are frequent, rule-based and time-consuming, such as data entry between systems, routine reports and enquiry routing. We help you list and rank them.

No. The roadmap and recommendations are yours to use with any team. If you want us to deliver the work, we can scope that separately.

Yes. We review architecture, code quality, hosting, security and performance, and report what to keep, fix or replace.

Yes. We start with a review of the current setup so we understand it before taking responsibility for support.

After-hours and 24/7 cover can be included in a support plan. The hours, response targets and escalation route are agreed in writing.

On-site support depends on where you are. Contact us with your location and we will confirm whether we can visit or help remotely.

Tell us what happened to the drive. We will assess whether recovery is possible and explain the options before any work starts.

Yes. We can check compatibility and recommend components, and you can browse parts through the Real Tech Solutions Express Store.

Yes. We design logos and the supporting identity, including colours, typography and templates, and supply files for print and digital use.

Yes. We design app screens and user flows and can develop the application, often alongside a web platform or API.