INDUSTRY

Restaurants and hospitality

Ordering, bookings, POS and direct enquiries for restaurants and accommodation.

OVERVIEW

Technology for
restaurants and hospitality.

Hospitality runs on speed at busy times. Orders, bookings and payments need to flow without staff retyping them, and accommodation businesses want direct enquiries, not only platform bookings. We build ordering, POS and booking systems and websites that bring guests straight to you.

PROBLEMS WE HEAR ABOUT MOST

  • Phone and WhatsApp orders written on paper and misheard
  • Paying high commission on every platform booking
  • A slow till at the busiest time of night
  • Menus and prices that are out of date online
WHAT WE BUILD

Systems that fix
those problems.

01 /

A POS for busy service

Fast order taking, kitchen tickets, split bills and cashing up.

Point of Sale
02 /

Ordering on WhatsApp

Customers order from your menu on WhatsApp and the order arrives complete.

WhatsApp Automation
03 /

A website that books direct

Rooms or tables, photos, reviews and direct enquiries next to your platform listings.

Web Development
04 /

Online ordering

An online menu with checkout for collection or delivery.

Online Stores
EXAMPLE SCENARIOS

How we would
approach it.

Typical situations we are asked to solve in restaurants and hospitality. They are examples, not client case studies.

SCENARIO

A takeaway taking orders by phone

The situation

On Friday nights two staff members answer phones and WhatsApp, write orders on paper and shout them to the kitchen. Mistakes are common and customers wait.

What we would build

WhatsApp ordering from the menu, with orders printed straight to the kitchen and the till, so staff confirm instead of transcribing.

WhatsApp AutomationPoint of Sale

SCENARIO

A guesthouse relying on booking platforms

The situation

Most bookings come through platforms that take commission, and returning guests have no easy way to book direct.

What we would build

A website with room pages, photos, reviews and direct enquiries or bookings, while the platform listing stays live for new guests.

Web Development

Prices start from R1,200 excl. VAT (R1,380 incl. VAT).Every system is quoted for your business, and once-off work can be paid over 3 or 6 months.

QUESTIONS

Restaurants and hospitality
questions.

Ask us something else
Can customers order on WhatsApp?

Yes. A WhatsApp assistant can show your menu, take the order and pass it to your team. Meta charges its own message fees.

Should I stop using booking platforms?

Usually not. Keep your listings for new guests and use your website to win direct enquiries and repeat bookings.

Can the POS print to the kitchen?

Yes. Orders can print or show on a kitchen screen as soon as they are placed.

GET IN TOUCH

Running a business in restaurants and hospitality?

Tell RTS how you work today and we email you a detailed quote, usually within one business day.

Get a quote